Shipping policy

SHIPPING POLICY

At Qme, we want to ensure your shopping experience is seamless from checkout to delivery. Below are the terms and conditions that constitute our Shipping Policy.

1. Shipment Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following transit options for domestic shipments within the United States:

• Standard Shipping: 7–14 business days (Free for orders over $74.99, or a flat rate of $9.99).


*Please note that delivery delays can occasionally occur due to carrier volumes or severe weather.

3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will become active within 24 hours of shipment.

4. Damages & Issues
Qme is liable for any products damaged or lost during transit. If you received your order damaged, or if your package goes missing, please contact our support team directly at support@qmeboost.com within 7 days of your delivery date so we can arrange a replacement or complete refund. Please save all packaging materials and damaged goods before filing a claim.

5. International Shipping Policy
We currently offer domestic shipping within the United States. We do not ship internationally at this time.

6. Contact Us
If you have any questions about the status of your shipment, please reach out to our dedicated support channels:
• Phone:+1 702-528-2626
• Business Address: 777 Clove Ct, Henderson, NV 89012, United States